We offer seven convenient ways to pay your bill. Select the option that works best for you.
* Please note that KC Water does not utilize external locations to accept payments on our behalf. Customers who utilize external locations outlets may be subject to unnecessary fees and delays. Payments made to external outlets are not guaranteed to reach KC Water.
You can Register or Login to pay your bill, sign up for eBill (paperless billing), view your daily consumption, and more. By registering your account online, you’ll be able to service your account anytime, anywhere!
Don’t want to register? Pay as a Guest!
Save time and enroll in KC Water Auto Pay. Your bill will be paid on time, directly from you checking or savings account on the bill due date and there is no cost to you. You can Register or Login to enroll in Auto Pay or you click here to download a paper copy of the Auto Pay enrollment form.
You can access the 24-hour payment line directly by calling 816-513-0567. Please have your 16-digit account number (in bold, excluding the last digit) or phone number ready and house number ready.
You can drop off your payment in our lock box located in front of our lobby (South Entrance) at 4800 E. 63rd St. Kansas City, MO 64130. Please include your full 17-digit account number or the detached bottom portion of your bill with your payment. Payments left in the drop box after 8 a.m. Monday – Friday (excluding holidays) will be processed the next business day by noon.
Please include your full 17-digit account number or the detached bottom portion of your bill with your payment and address the payment to:
PO Box 807045
Kansas City, MO 64180-7045
Visit us in person from 8 a.m. – 5:00 p.m., Monday –Friday (excluding holidays)
KC Water Lobby
(Customer Service and Payment Center)
4800 E. 63rd Street
Kansas City, MO 64130
Treasurer’s Office, City Hall, First Floor
(Payment Center only)
414 E. 12th Street
Kansas City, MO 64106