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Posted on September 20, 2016

(Kansas City, MO) – KC Water is issuing a precautionary boil water advisory to customers in the area of NW 64th Street to NW 78th Street, and N. Congress Ave. to NW Waukomis Drive, who may have experienced low water pressure due to water main break. This does not include the cities of Platte Woods or Lake Waukomis.

Water service in this area has returned to normal, but customers should follow the following Boil Water Advisory until a Cancellation Notice is issued:

Boil Water Advisory

A Boil Water Advisory is issued as a precautionary measure. Under a Boil Water Advisory, it is recommended that customers follow these guidelines:

  • Boil all drinking water. Tap water should be boiled vigorously for three minutes before using it to drink, cook, or prepare food. Let the water cool sufficiently before drinking.
  • Ice made with un-boiled tap water should not be used for drinking purposes.
  • Dishes and food contact surfaces may be disinfected using tap water that contains one teaspoon of household bleach per gallon.
  • The tap water is safe for other purposes such as bathing; however, small children should be discouraged from swallowing bath water.
  • Water boiled for drinking and cooking purposes may be used for brushing teeth.

KC Water will sample and test the tap water in this area to ensure water quality and safety. Customers will receive notification from KC Water to cease the boil water advisory only after the tap water has been tested and water quality has been confirmed.

Customers with questions or concerns may contact KC Water by calling 816.513.0416 (Water Dispatch, available 24/7) or 816.513.7000 (Water Laboratory, available Monday through Friday, 8:00 a.m. to 4:30 p.m.).

For more information regarding Boil Water Advisories, please visit

For restaurants with food safety questions, please contact the Environmental Public Health Program Office, in the City’s Public Health Department, at 816.513.6315. Or, please visit:

For more information, please contact Brooke Givens, Media Relations Coordinator, at or 816.513.0284.


KC Water maintains and operates water treatment and distribution systems, stormwater management systems, and wastewater collection and treatment systems for residential and business customers in Kansas City and for wholesale customers in the Kansas City area. KC Water is primarily funded by fees charged to customers based on their use or impacts on the three utility systems.

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